things, the 8th
in time before the move I write to a giant pink when I drag on for now ... Unfortunately, I have at this time no longer access my own internet access and my account with this great "my thing" web site. A request for new password fails, unfortunately, due to temporary technical problems.
I am sending the words to an email address that seems suitable for such purposes according to the website ... It returns an answer that is not the correct address, but they run the more ... how nice, but why do the 15 different addresses for their support? ... I ask a couple of days later, after what for now is ... "We are working to the responsible department will contact you ... has not to date them.
I'll try the phone. Several times I rolled automatically after 15 minutes from the queue. Of course, after each time being asked for all possible data and blah ... When I finally turn someone, can not with any order numbers which I received my I start ... Why give that out at all when their own supporters not be able to work? He can also move any order. Nothing in the system is marked by a parade. We go through everything again, he takes everything and gives me an ISDN number and an appointment. He confirmed that the complete removal is ordered, including Internet.
At the time I've actually finally phone ... but no DSL ... A letter with new access went to my old address ... What should I order? What is one to come to? I call again on ... again this odyssey with the 15min timeout ... This hotline is sometime not hopelessly overloaded? Again, the friendly Man did not explain how that can happen. He said a new date for DSL to ... This was 3 days. I still have no internet at home.
Do I have to mention that the temporary disruption in the sending of "my thing" data still there? Do I have to mention that I have a kind of statement where I am told that the "provision" of DSL will be charged EUR 100.
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